Frequently Asked Questions

What is VisionQuest's mission?

Our mission is simple, customer satisfaction at the highest level, from the initial meeting to the completion of a project. After the project is completed our aim is to earn your continued business as your systems integration dealer, building a lasting partnership based on trust.

Who do you serve?

What services do you offer?

How do you ensure quality?

What makes your solutions unique?

We provide comprehensive services for both new construction and existing homes. Our expertise covers the entire process, from system design and sales to the installation and programming of custom-engineered systems tailored to your specific needs.

Additionally, we offer comprehensive after-sales support, including remote customer assistance, extended warranty solutions, and upgrades for existing systems, even those we did not originally install. We also service everything we sell.

While we acknowledge the quality of many available products and integrators, we believe that simply being "good" is not sufficient. We don't just sell products; we partner with leading global manufacturers to engineer custom systems tailored to your specific needs and desires. This engineered solution is only half of the equation; the other half is our commitment to you. With over 50 years of experience, we continue to learn and improve, always prioritizing customer service and a passion for our work. Our high standards and dedication to excellence ensure that you receive not only a superior system but also a partner who truly cares, listens, and values your business.

We serve YOU! We partner with luxury home builders, architects, designers and homeowners to deliver superior custom home integration solutions.

With over half a century of experience in the audio/video industry, we have developed a rigorous quality assurance process. This process is built on three key pillars: our deep-rooted expertise, our strategic partnerships with the world's leading manufacturers, and our strict adherence to our own company's installation protocol. By following this protocol, we minimize errors and maximize efficiency, ensuring every custom system is installed to the highest standard.